Refund Policy

At Easy Home Cares we believe that customer service is paramount. We are confident that you will love your Easy Home Cares products. If you don’t love our products, just return it within 30 days, risk free. We’ll make sure the process is easy.

Products if opened or damaged, are not entitled to a refund or exchange.

Easy Home Cares Direct Returns Policy
If you wish to return any product purchased from Easy Home Cares, please contact our toll-free Customer Support at 1-505-297-1246 M-F 8AM to 5PM EST prior to returning your merchandise.
To receive a full refund for an item purchased, please follow these three steps:
1. Call Customer Support to initiate your return and to identify the correct return shipping address and method.
2. Carefully package the eligible item(s) to be returned, preferably in the original packaging. Please include original invoice or bill.
3. Send your eligible return item(s) to Easy Home Cares within 30 days of purchase for a full refund. Shipping charges will need to be paid by the customer for any non-warranty related return.

Please allow 4-8 weeks for return processing. Eligible products returned to Easy Home Cares will receive a full refund.

Please note:
This applies to products purchased from If the item was ordered through a reseller, you will need to return the product according to their return policy.